Terms of Service
Effective Date: October 23, 2025
Last Updated: October 23, 2025
1) Who we are
This site (www.friendlywounds.com) is run by Friendly Wounds LLC (“Friendly Wounds,” “we,” “us”). By using the site, you agree to these Terms and our Privacy Policy.
2) What you can do here
Browse the site, buy products, and join our community. We use trusted partners (like Shopify, Stripe/PayPal, Google/Meta) to run the store, process payments, and improve the experience.
3) Your account
Keep your login safe. You’re responsible for anything done through your account. If you’re under 18, use the site only with a parent/guardian’s consent.
4) Orders, returns & exchanges
Purchases are subject to our Return & Exchange Policy (timelines, item condition, eligibility, restocking fees). Please read it before checking out.
5) Messages from us
By using the site, you agree we can contact you by email, SMS (if you opt in), or on-site notices. These satisfy “in writing” requirements.
6) SMS (if you opt in)
If you give your phone number, you agree to receive recurring automated texts about orders, drops, and offers. Msg & data rates may apply. Frequency varies. Consent isn’t required to buy. Reply STOP to opt out anytime or contact us at team@friendlywounds.com.
7) Cookies & tracking
We use cookies/pixels to keep the site working, remember your cart, measure performance, and show relevant ads. Details are in our Privacy Policy.
8) Shopify & data
Our store runs on Shopify, which securely hosts the shop and stores data as described in Shopify’s policies.
9) Your content
If you share reviews, photos, or tags, you give us a non-exclusive, royalty-free, worldwide license to use and share that content for our brand and marketing (for example, reposting on social). You promise you have the rights to share it.
10) Our content
Logos, designs, products, text, images, and code belong to Friendly Wounds or our licensors. Don’t copy, modify, or distribute without written permission.
11) Third-party links & tools
Sometimes we link to other sites or use third-party tools. We’re not responsible for their content or policies.
12) Don’ts
No illegal or harmful activity; no malware; no IP infringement; no harassment; no scraping or unauthorized data collection; don’t mess with site security. We can suspend or terminate access if these are violated.
13) Community spaces (if present)
Be respectful and lawful. We may moderate, move, or remove posts at our discretion.
14) International users
We operate from the U.S. If you visit from elsewhere, you’re responsible for local law compliance.
15) Warranties & liability
The site and all products/services are provided “as is.” We disclaim all warranties to the fullest extent allowed by law. We’re not liable for indirect, incidental, or consequential damages. If you’re unhappy with the site, your remedy is to stop using it.
16) Indemnity
You agree to indemnify and hold Friendly Wounds (and our team/partners) harmless from claims arising from your use of the site or violation of these Terms.
17) Disputes (optional arbitration)
Disputes will be resolved through binding arbitration in the state of [Your State] under AAA rules, and not in court or as a class action, except that either party may seek injunctive relief in court. (If you don’t want arbitration, tell me and I’ll remove this section.)
18) Changes
We may update these Terms. We’ll post the new date at the top. Continued use means you accept the changes.
19) Contact
Friendly Wounds
Email: team@friendlywounds.com
Website: www.friendlywounds.com